This cat would not let our Norfolk Stairlifts Engineer leave the house until the stairlift was working properly!

Norfolk Stairlifts prides itself on looking after its customers all the way through their use of a stairlift.  Our commitment to our customers is primary.  We know that the longer a stairlift is installed in a house (we cover all of Norfolk and Suffolk) the more it will be relied on.  If your washing machine or similar breaks, then you can generally manage a day or two until you get an engineer to fix it.  Stairlift users generally rely on their machines 100%, so if a problem occurs it’s essential the machine is up and running asap!

A new stairlift from Norfolk Stairlifts comes with a fully comprehensive guarantee for two years.  This means that you can speak with a member of our trained staff 7 days a week up till 10pm at night.  If its urgent we will get to you within these hours to fix your stairlift.  The guarantee covers callouts, parts and labour for two years.  We will also service your stairlift without charge after 12 months.

After two years the cover continues without a break.  Our parachute guarantee can be renewed annually to provide ongoing support for our customers.


Curiosity leads us to discover that pets can get very protective over stairlifts and can have their own one if required.



From the Norfolk Stairlifts head office, just 15 miles from Norwich, we stock a large range of stairlifts that includes: straight stairlifts, curved stairlifts and reconditioned stairlifts. Norfolk Stairlifts is an independent company that installs stairlifts throughout Norfolk and Suffolk. As the leading stairlift company in East Anglia, we’re confident we’ll be able to help.

We have showrooms located in Hingham NR9 4LF and in Beccles NR34 9TT.

Norfolk Stairlifts is an independent company that installs stairlifts throughout Norfolk and Suffolk. We offer new, reconditioned and rented stairlifts and install stairlifts for both private customers and for 7 District Councils including Breckland, Waveney, South Norfolk and West Norfolk & Kings Lynn.

At Norfolk Stairlifts, we understand how a stairlift can literally change people’s lives.  We know this because we have installed over 3,000 stairlifts throughout Norfolk and Suffolk and have seen the difference a stairlift can make.

To arrange a no obligation survey or to ask us about anything stairlift related, please click here.

For advice and assistance on choosing the right stairlift for you or your loved one, please call 01953 850 004 or visit;   norfolkstairlifts.co.uk


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