Our Team



As the founder of Norfolk Stairlifts and now " The Old Retainer", Steve enjoys his involvement alongside our engineers as well as the various tangential tasks that crop up. Steve is very proud of the way Sam has taken on and operates the business as a decent and responsible company. Away from Norfolk Stairlifts, Steve is a volunteer for the National Trust at Blickling doing hands-on maintenance and repairs and in his spare time, he takes to the sky in his Microlight. Steve also describes himself as an inveterate Mackler, someone who makes something out of nothing.


Managing Director

Sam joined Steve at Norfolk Stairlifts in December 2004 and since then has enjoyed building a successful business. Sam works with a team of committed people who thrive on providing the best possible service. Despite being a small company, Sam is more than happy to support the rest of the team by undertaking anything that needs doing from leading a sales meeting to emptying the bins, but feels the best part of his job is talking to and meeting the people Norfolk Stairlifts have helped. Away from work, Sam spends time with his family; he loves to watch his son playing football and his daughter in various stage performances. Finally, for a bit of time on his own, Sam takes great pleasure in mowing his grass!


Stairlift Sales Manager

Nick has worked at Norfolk Stairlifts for nearly 4 years. Surveying and recommending the best and safest stairlift that suits the customer’s needs at the cheapest price possible gives Nick great job satisfaction. Outside of work he loves motorcycles, walking and the odd glass of real ale!


Service Coordinator

Carol has been with the company for 6 years and believes every day is different which keeps her on her toes. Carol arranges the calendar for all the engineers and keep on top of all installations/callouts/surveys and anything else that comes in via the telephone during the course of the day. Carol's favourite place is to be outside with her horse in the fresh air - hopefully in the sunshine, but of course sometimes in the rain and snow.


Accounts Administrator

Yvonne has been working for Norfolk Stairlifts for 5 years, running the accounts side of things. Outside of work, Yvonne's family life keeps her very busy. Yvonne is very fond of her dog, a mad Springer Spaniel, who keeps her very fit with lots of walking!


Stairlift Engineer

Dom has always been a technical-minded person since his early days and after gathering experience in different previous occupations he joined Norfolk Stairlifts in July 2016. Being down to earth and professional, Dom enjoys challenging himself while helping to make a difference in customer's lives. In his spare time, he is into fitness, socialising, travel, pool, and poker.


Stairlift Engineer

Kieran has been working for Norfolk Stairlifts for nearly 4 years. During that time he has been busy installing, servicing and repairing a wide variety of Stairlifts. In his spare time, Kieran enjoys football, sports, going to the cinema, and motoring!


Stairlift Engineer

From his early days as an apprentice, at the Ford Motor Company, Barry has enjoyed working on electromechanical equipment. Since joining Norfolk Stairlifts he is proving to be a great asset to the company. Outside of work, golf is Barry’s passion and occupies most of his time; playing in regular competitions, as well as supporting his son who plays for Norfolk.